Legal notice
Legal Notice
1. Website Owner and Supplier Information
This website is operated by SelfStyle™, an online retail brand serving customers in South Africa.
| Trading Name | SelfStyle™ |
| Email Address | selfstyle.support@gmail.com |
| Phone | +27 61 552 5596 / +27 61 552 5594 |
| Physical Address | 66 Kochlani Street, Bloemfontein, Free State, 9301, South Africa |
| Country of Operation | South Africa |
| Website | www.selfstyle.co.za |
2. Electronic Communications and Transactions Act Notice
This website is operated in South Africa and aims to provide customers with clear supplier, pricing, product, payment, delivery, and contact information in line with South African e-commerce disclosure principles.
Under South Africa’s Electronic Communications and Transactions Act, suppliers offering goods or services by electronic transaction must make certain information available to consumers on the website where goods or services are offered. :contentReference[oaicite:0]{index=0}
Customers are encouraged to review the product pages, checkout information, Shipping Policy, Refund Policy, Privacy Policy, and Terms of Service before placing an order.
3. Consumer Protection Notice
SelfStyle™ aims to provide accurate product information, clear pricing, and fair customer support in accordance with applicable South African consumer protection principles.
The Consumer Protection Act applies broadly to consumer transactions in South Africa, including many online retail transactions, and supports fair treatment, clear disclosure, and reasonable consumer rights. :contentReference[oaicite:1]{index=1}
Nothing in this Legal Notice is intended to limit any rights that customers may have under applicable South African consumer protection laws.
4. Product Information Disclaimer
We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, availability, and promotional information are accurate and up to date.
However, product colours, appearance, packaging, accessories, results, and features may vary slightly due to screen settings, lighting, supplier updates, product batches, individual use, hair type, styling technique, and other factors.
Product results are not guaranteed and may vary from person to person.
5. Pricing, Payments and Checkout
Prices are displayed in South African Rand unless otherwise stated. Prices, promotions, discounts, and availability may change without prior notice.
Final pricing, shipping fees, discounts, and applicable charges will be shown during checkout before payment is completed.
Payments are processed through secure third-party payment providers. Customers are responsible for ensuring that the payment information they provide is accurate and that they are authorised to use the selected payment method.
6. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy.
Delivery times are estimates only and may be affected by courier delays, high-risk delivery zones, remote areas, public holidays, weather conditions, load shedding, strikes, road closures, and other events outside our reasonable control.
Customers can track their orders through the Track Your Order page available in the main navigation menu of our website.
7. Returns, Refunds and Exchanges
Returns, refunds, and exchanges are handled according to our Refund Policy.
Customers must follow the return instructions provided on our website or by our support team. Returned products may need to be inspected before a refund, exchange, or replacement is approved.
Shipping fees may be non-refundable unless otherwise required by law.
8. Privacy and Personal Information
SelfStyle™ respects customer privacy and processes personal information for purposes such as order fulfilment, payment processing, delivery, customer support, fraud prevention, website operation, and communication.
South Africa’s Protection of Personal Information Act is the country’s main data protection law and regulates how personal information is processed. :contentReference[oaicite:2]{index=2}
Because our store is powered by Shopify and uses third-party service providers, customer information may be processed by Shopify, payment providers, courier partners, analytics tools, and other service providers necessary to operate our store.
For more detail, customers should review our Privacy Policy.
9. Intellectual Property
All content on this website, including text, product names, logos, graphics, images, videos, icons, layout, design, styling, and brand elements, is owned by or licensed to SelfStyle™ unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell, publish, display, or exploit any website content or SelfStyle™ branding without prior written permission.
10. Website Use
You may use this website for lawful personal shopping and information purposes only.
You may not misuse this website, attempt to interfere with its operation, upload malicious code, scrape content, copy material, impersonate others, submit false information, or use the website in a way that violates any applicable law or the rights of SelfStyle™ or any third party.
11. External Links and Third-Party Services
This website may contain links, integrations, apps, tools, payment gateways, courier tracking systems, or embedded services operated by third parties.
SelfStyle™ is not responsible for the content, accuracy, security, availability, or policies of third-party websites or services. Customers use third-party services at their own discretion and subject to the relevant third party’s own terms and policies.
12. Limitation of Liability
To the fullest extent permitted by South African law, SelfStyle™, its owners, employees, suppliers, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of this website, products, services, delivery, or third-party integrations.
Where liability cannot legally be excluded, SelfStyle™’s liability will be limited to the maximum extent allowed by applicable law.
13. No Professional Advice
Information on this website is provided for general product and customer support purposes only. It should not be treated as professional, legal, medical, beauty, health, or technical advice.
Customers are responsible for reading product instructions and using products safely and appropriately.
14. Changes to This Legal Notice
SelfStyle™ may update or amend this Legal Notice from time to time. Any updates will become effective once published on this page.
Customers are encouraged to review this page periodically to remain informed of any changes.
15. Governing Law
This Legal Notice, the website, and related customer interactions are governed by the laws of the Republic of South Africa.
Any disputes will be handled according to applicable South African law and the appropriate South African courts or dispute resolution processes.
16. Contact Information
Questions about this Legal Notice may be sent to SelfStyle™ using the details below:
Trading Name: SelfStyle™
Email: selfstyle.support@gmail.com
Phone: +27 61 552 5596 / +27 61 552 5594
Address: 66 Kochlani Street, Bloemfontein, Free State, 9301, South Africa
You may also contact us through the Contact page available in the main navigation menu on our website.